We proudly partner with DHL Express to deliver your purchase. Please note that by agreement with some clubs, the uniforms for these clubs will be collectively delivered to the club for distribution.
A confirmation email will be sent to your nominated email address once your order has been received. If you do not receive a confirmation email, please get in touch with us.
Deliveries are sent during normal business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day.
Global deliveries to most metropolitan addresses can be expected to arrive within3 - 5 business daysfrom the time of dispatch from our warehouse.
If you have pre-ordered your items, please note that they will be manufactured to order after your club's cut off date and dispatched within 4 weeks from that date.
We work closely with our logistics partners to minimise the impact to our customers of any customs delays. In the case of any delay to processing times, you will be notified by email.
Where will my order be shipped from?
We centralise all distribution from our ISO9001 certified warehouse in China to enable delivery anywhere globally within 3 - 5 days. Shipping from one of the busiest ports in the world also means that we can take advantage of shipping efficiencies that are passed straight on to you!
VAT and other taxes
Orders shipped outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; S-Trend has no control over these charges, nor can S-Trend predict what they may be.
Exchanges and returns
Exchanges or refunds for change of mind or ordering errors will not be accepted. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). If you believe your item has a manufacturing defect please let us know as soon as possible and refrain from wearing this item.